Closing Our Showroom to the Public

Every new beginning comes from another beginning’s end…

Our tiny showroom has been a destination for devoted foodies since 1994. However, we have decided to close our retail shop to the public in order to focus on our distribution to the food industry.

So please note that The Grocer is now a trade only warehouse and distributor.

Why are you closing the shop?

The Grocer started as a wholesaler 21 years ago, but after a couple of years opened to the public so that dedicated home cooks could access the hard to find ingredients they wanted.

There are now so many great retailers stocking our products that people no longer need to make the trek to our showroom. We would prefer to leave the retailing to those who are open longer hours and are located in retail areas.

We’d like to focus on bringing the world’s best products to WA and making them available to retailers and food service businesses.

When do you stop selling to the public?

We will cease public trading at 3pm on Tuesday the 24th of December 2013.

How will we get our products?

If there are any products you can’t find, don’t hesitate to call us so we can direct you to your nearest retailer who stocks the product that you’re after. Please feel free to follow our Facebook page to keep up to date with what we’re doing.

What if I can’t get the product at my retailer?

You could try asking your favourite gourmet retailer if they can get the product in for you. We will no longer have any facilities in our warehouse to accept payment from the public so we won’t be able to trade with members of the public from 2014.

How can I become a trade customer?

We are able to open a trade account for businesses who resell our products – such as restaurants, retailers, caterers, hotels. In order to verify this, we can send you our application form, which will ask for business details such as ABN. Once approved, we can set you up as a trade customer.

What does this mean for existing trade customers?

Trade customers will still be able to come and collect their orders, however, we won’t have all our products on display as they are now. It would be really helpful if you placed orders in advance, to save you waiting while we collect your goods from the warehouse.

The extra space in our warehouse means we can bring new and exciting products to WA. Our renewed focus on wholesale means we will be arranging more events and information sessions for our trade customers.