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How to Order

How do I register as a wholesale customer with you?

We distribute our products to a range of retailers, restaurants, hotels, caterers and cooking schools throughout Perth and WA. If you are a retailer or food service business, there are a number of ways to discover more about our products and sign up with us:

  • Arranging a visit from one of our sales representatives who can provide you with samples and information. This can be done by calling the office on 08 9455 1611.
  • Arranging to visit our warehouse (located at 69 Tacoma Circuit, Canning Vale) to view products that we have available and talk with a sales representative.
  • Filling out the request form below so that we can send you an application form. One you are registered and approved, we are able to send you a product list and you can start ordering instantly.
  • Apply to have an online ordering account. Existing customers are able to apply for access to our online ordering system. This allows you to view past orders and quickly and easily place your orders online from a computer, tablet or phone.

Order Form

  • If different to business address, otherwise leave blank.
  • i.e. Google search, word of mouth, products etc.
  • This field is for validation purposes and should be left unchanged.

How do I place an order?

Once you are registered with us, wholesale customers can place orders the following ways, 24 hours a day:

Online
Once you are logged in to our website, you can place new orders and also re-order from your previous orders. Please contact us to request log in details.

Phone
(08) 9455 1611

If you are calling after hours, please leave a detailed message including your order, contact name and business.

Fax
(08) 9455 1622

Email
admin@thegrocer.com.au

What are my delivery days?

Free deliveries are made from Monday to Friday for orders over $150 in the Perth metro area.

We also provide one free delivery per month to all South-West customers with our freight company. Additional orders in that month can be delivered with the freight company of your choice.

For other regional areas of Western Australia we can deliver to your freight company. If you currently don’t use a freight company, we may be able to recommend one who delivers to your area.

We deliver to certain areas of Perth on specific days each week. Please feel free to get in touch to find out which days we are able to deliver to your area.

I am a member of the public. Can I buy your products?

If you are not an industry professional but are looking for our products in Western Australia, you can find a stockist near you.

Alternatively, call us on 08 9455 1611 and let us know which products you are trying to source and we’ll direct you to your nearest retailer.